Where can I contact you?

By message only on our WhatsApp +33 7 82 79 42 82 or via email:

Do you have physical retail stores?

Yes, we have 2 retail locations:

In Galeries Lafayette:

  • MTHOR Nice: 6 Avenue Jean Médecin Galeries Lafayette, 3rd floor, 06000 Nice
  • MTHOR CAP 3000: 217 Av. Eugène Donadeï, 06700 Saint-Laurent-du-Var.

How can you ensure the authenticity of the pairs?

All our products are authentic and come from our own buyer network: Specifically, when one of our buyers makes a purchase through an online site, we see it through our SUCCESS channel, which guarantees the origin of the merchandise for resale afterwards. In any case, each product is authenticated one by one. Our experts use the most advanced processes on the market to guarantee 100% authenticity. We have over 10 years of expertise and continuously monitor the counterfeit market to ensure zero flaws in our processes."

Are the products new and never worn with all their accessories?

Yes, all products are new and never worn. When the products arrive at our premises, they pass through the hands of our agents who ensure that the following conditions are met:

  • New condition.
  • Contains all accessories.
  • Authentic pair.

Comment procédez-vous pour vendre et assurer la disponibilité des produits limités et en rupture de stock ?

The sizes displayed for 48-hour delivery are available through our retail locations. Other sizes come from our MTHOR Club buyer network.

Les produits sont-ils pour hommes ou pour femmes ?

All our products are unisex.

How do the pairs size?

The shoe size varies depending on the shape of the pair, the brand, the morphology of your foot, etc.

The sizing method does not vary according to the references by range, so you can go to any retailer to try on a pair in a given range, and then order a similar range on our website.

How are the prices determined?

Each pair is subject to a rating determined based on demand.

Do you have a promo code?

Yes, you can get €10 off your first order by signing up for our newsletter (at the bottom of our main page).


What are the shipping conditions?

We deliver in France and worldwide.

We use several transport providers, depending on the destination. Our delivery times range from 2 to 10 business days. Our delivery times are 48 hours if the product is available in our stock. If so, this will be mentioned when selecting the size with the rocket emoji.

What are the shipping costs?

The shipping costs are 100% free for France, Monaco, and Corsica.

Between 10-20€ outside Europe.

29.90€ international.

Comment puis-je suivre mon envoi ?

Each step of the tracking process is notified to you by email. At any time, you can check the progress via this link:

Is delivery guaranteed?

Yes, no loss or theft is possible as all our orders are delivered against signature.

Can I modify or cancel my order?

Yes, but your order must be in a status that will not incur additional fees. Please refer to the page: